A typical day as a customer success manager (CSM) at Calendly looks like prepping slide decks for calls with customers, leading group product trainings and demos, strategizing for programs that will benefit our users and further their goals, and tracking the success of our current programs.
I’ve had three professors who influenced my career path. First, my world history teacher from high school, who taught me how history connects to the present-day events and issues as to how people view the world.
Hometown: Douglasville
Favorite class: My elementary Korean courses
Favorite professor: Jong Hyun Lee and Lee Hyunjeong Oh
Internships/clubs: CaribSA, Phi Sigma Pi, Samulnori Club
Most helpful resource in the School of Modern Languages: My professors. They are so passionate about what they do and make themselves easily approachable.
Hometown: Columbus, Georgia
Favorite class: An INTA special topics course called Statecraft
Favorite professor: It’s too hard to choose!
Clubs: Ivan Allen College Student Advisory Board, Modern Languages Student Advisory Board, Georgia Tech Russian Club president, Georgia Tech Women’s Recruitment team member
My research is mainly about pedagogy. I enjoy teaching and inputting the pedagogy into my course teaching.
I enjoy the interaction with my students very much. My greatest strength is my approachability and positive attitude which always make my students feel like the classroom is a safe and happy environment to learn a new foreign language. I am also happy to learn new things from my students.
Every day brings about a new project or priority, so really no two days are the same. Currently, I am learning a lot about the legal process behind contracts with international programmers for content rights, operations, business models, etc. I also really enjoy researching potential programmers and evaluating content that could be part of Sling/DISH.
